FAQ 

Q: Umm. Hi. I want to ask Wearstatuquo a few questions.

A: Hi. Below is your potential questions along with our answers. You’re welcome.

 

Love this! I wanna buy.

Q: Where can I order?

A: You may order via Website, LINE and Whatsapp.

Q: Do you have offline store?

A: You may find some of our goodies at Curative Bali (Jalan Merdeka 10, Renon, Denpasar, Bali, Indonesia)

Q: Can I order sold out outfits?

A: You may vote for restock at the product webpage. You will be notified when the product is restocked. However, usually, we restocked our best sellers. So, let’s keep in touch (link newsletter) and keep an eye on our Instagram (http://instagram.com/wearstatuquo). Fingers crossed.

 

All about money. Money. Money.

Q: How can I pay?

A: You may pay via credit card (website order only) or bank transfer (to BCA and Mandiri).

 

Is my size S, M, L or XL?

Q: Does this outfit fits me?

A: Of course. Make sure you order the right size, though. You can find the detailed measurements on the product’s webpage. Click “SIZE GUIDE” on the bottom left side.

Q: Oops. I ordered the wrong size. Can I exchange the size?

A: No, honey. So sorry. Perhaps your friend Icha or Jessica would want it.

 

Shipping

Q: Where my clothes at right now?

A: Check your email inbox, girl. By the time we ship your outfit, we send you an email with the tracking number.

 

Worst case scenario: tears and other defects

Q: My outfit arrived in bad condition. :( What can I do?

A: We deeply apologize. Please send us the picture via Whatsapp, LINE or email. We’ll assign someone to directly handle your case. After you hear from us, please send the outfit unworn and unwashed securely within 7 business days from the receipt date (via a trusted courier, please. In this case, shipping cost is on us. We can’t help you if the parcel doesn’t reach us.)  We’ll exchange your product with the new one. If we run out of stock, you can choose between full refund or choose other outfit (any additional cost is on you; any extra balance will be refunded).  

 

If your question is not in this page, please contact us via email, LINE or Whatsapp.